![]() What the heck is going on for tplink? It's been many months and no fixed or new firmware released.Seriously, i would consider not to buy tplink product again. ![]() I have same problem, after firmware update, all 5G cannot connect, always prompt for invalid password.and downgrade to old version is not allowed. ( Hate the replacement process too) What is you advice tech support ? I am kind of scared to update the firmware and end up with more problems including the missing 5G. But I am missing the antivirus, homecare and Qos features ( or partially not working). The new unit arrived yesterday and seems to be working OK with original firmware from factory. Worked with tech support for 2 weeks and ended up returning for an exchange to the seller. My 5G will be gone on certain devices especially the new android version devices including an Ipad with OS11. I had issues with 5G after updating to the 170922. From website I find the most current version is from 170922. Were did you find the firmware listed.Rel 61622 (1701121). the devices worked so they are connected, just not listed. From website I find the most current version is from 170922. i could see all connected devices but next day they were not listed. 1).the Internet IP address of your TP-Link router 2).the model number of your modem, is it. ![]() Please contact TP-Link technical support with the following information if you still cannot have internet access after above suggestions. If internet IP address is valid and public IP address. Were did you find the firmware listed.Rel 61622 (1701121). If Internet IP address is invalid as 0.0.0.0. I could see all connected devices but next day they were not listed. At this point if I try to add a lan port to the router, it won't recognize that there is any connnection.Firmware Version : 2.0.1 Build 20171121 Rel. If you connect a computer to the extender see if it gets an IP address that matches the AX3000 network. If I start it with only the internet cable, it goes through the normal process of the internet symbol being red then turning blue and sending out wifi, when it stops being able to connect devices to the internet, the internet symbol stays blue and wifi networks will still be sent out. Another thing to look at is to make sure the network names on the main router are different and not the same. I tried resetting it after i restarted and left it unplugged a couple times and nothing works.Ī couple other things I noticed from trying different things, If I turn off the power and start it with any lan port connected it won't recognize the internet at all but recognize a lan port is connected even if I unplug the lan port. The router would still show the internet as working but it wouldn't send out anything. ![]() It would recognize the internet and send out a wifi signal for a few seconds, I could tell as I used my phone to connect to a website, then it would cut out. After restarting it again with only the internet cable connected, it would start up normally, going through the 2.4ghz and 5ghz stages, then it would try to recognize the internet. When it booted up, it wouldn't recognize any internet connection at all. I figured it was just some random glitch so I went ahead and restarted the router. Last night in the middle of using wifi, my router suddenly stopped working.
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